Ten emails for saying 'that's a change order' without losing the client.
# Client Email Scripts (10) Copy, replace `[BRACKETS]`, send. Tone: calm, specific, collaborative — not defensive. Use with triage + options. Log every decision in `06-revision-log.csv`. --- ## 1. Clarifying a vague request **Subject:** Quick details on [REQUEST SHORT NAME] Hi [NAME], Thanks for sending this. Before I place it in the plan, could you confirm: - [Desired outcome / what “done” looks like] - [Format, quantity, audience, or platforms] - [Needed-by date and who has final say] Once I have those, I’ll confirm whether it fits the current [scope / revision round] or outline the smallest adjustment needed. Thanks, [YOUR NAME] --- ## 2. Confirming something is in scope **Subject:** Confirmed — [REQUEST] is in scope Hi [NAME], Good news: [REQUEST] fits our agreed scope / current revision round for [PROJECT]. I’ll include it in [MILESTONE / THIS WEEK’S PLAN]. No …
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