Client Contract & Scope Kit for Web & Software Developers
Proposal, SOW, services agreement, scope-creep emails, revision log and late-invoice emails, plus a niche guide written for developers: deliverables, exclusions, line items, revision rules and extra clauses.
Separate bugs (built work doesn't match the signed spec: fixed free) from changes (new or different behaviour: change order). Write acceptance criteria per feature so 'done' is testable.
Scope-creep red flags
'Should be simple, like Airbnb but for…'
No access to hosting/DNS until the week of launch
Spec 'we'll figure it out as we go' on a fixed price