When friendly reminders haven't worked, a final notice gives the client one last clear chance to pay before you take a next step. It should be calm, specific and short: the invoice, the amount, a firm deadline and exactly what happens after it. Copy the templates below and fill the brackets.
After your reminders went unanswered or the agreed payment date was missed
Subject: Final notice: Invoice [#] for $[amount], overdue since [due date] Hi [Name], This is a final notice regarding invoice [#] for $[amount], which was due on [due date]. I've followed up on [dates of previous reminders] and haven't yet received payment or a response. Please pay the full balance by [deadline date] using [payment link]. If payment isn't received by then, I'll [next step: e.g. refer the balance to a collections agency / file a small claims case / pause all remaining work and access] without further notice. If there's a problem with the invoice or you need a payment plan, reply before [deadline date] and I'm happy to work something out. I'd much rather settle this directly. The invoice is attached for reference. Thanks, [Your name] [Business name]
For a client you've already chased several times
Subject: Final notice: Invoice [#] Hi [Name], Invoice [#] for $[amount] (due [due date]) is still unpaid. Please pay by [deadline date] at [payment link]. After that date I'll [next step]. If something's wrong, reply before then and we'll sort it out. Thanks, [Your name]
General options, not legal advice
Whatever you choose, only name a next step in your notice that you're actually prepared to follow through on.
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